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Terms & Conditions

Welcome to Villa Cart. You may use our services through our website www.villacarts.com or our mobile application. Our Website and Application have been created to provide services to the visitors and user of services, whether accessible to you via web, mobile App.

"When You use any of the Services provided by us, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of these Terms of Use. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use our platforms. In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail"

These Terms of Use set forth legally binding terms for your use of our Platforms. By using, visit, accessing our platforms, you agree to be bound by this Terms of Use, whether you are a “Visitor” (which means that you simply browse our Platforms) or you are a “Subscriber” (which means that you have registered with Villa Cart as a user).

We may modify these Terms from time to time, and such modification shall be effective upon its posting on our platforms. You agree to be bound by any modification to this Agreement when you use our Website and VILLA CART App after any such modification is posted; it is therefore important that you review the Terms of Use regularly.

Acceptance of Terms


  • General Registration Requirement:

In consideration of your use of our platforms, you represent that you are of legal age (18 years and above) to form a binding contract and are not a person barred from receiving services under any law in force in India or other applicable jurisdiction. You also agree to:

  • Provide true, accurate, current and complete information about yourself while registering on our Website and Villa Cart App to avail the Services.
  • Maintain and promptly update your Registration Data to keep it true, accurate, current and complete.


If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Website and Villa Cart App(or any portion thereof) at any time. Villa Cart will not be liable for any act or omission arising from the inaccurate information provided by You to Us.

You may access our Website and Villa Cart App as available:


  • For your information and personal use;
  • As intended through the normal functionality of Villa Cart.

You will be required to enter a valid phone number while registering on our Website and Villa Cart App as a subscriber. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates. If we do so, you will be provided the option to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If you are registered with the DND National registry you may not receive any promotional messages from us.

(1)  Subscriber Account Password & Security:

If you register on Villa Cart, you will be required to choose a password and user name. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to:

  • Immediately notify Villa Cart of any unauthorized use of your password or account or any other breach of security, and
  • Ensure that you log out from your account at the end of each session;
  • Never use any other Subscriber’s account without prior authorization from Villa Cart
  • Villa Cart will not be liable for any loss or damage arising from your failure to comply with this Agreement.

(2)  User Information:

Villa Cart’s unique business model provides You with location based service providers in a short span of time. To facilitate this, You hereby authorise Villa Cart to use the location based information provided by any of the telecommunication companies when You use the mobile phone to make a booking. The location based information will be used only to facilitate and improve services for You.

If You use the Website or the App, You agree that information about Your use of the Villa Cart Website and Villa Cart App through Your mobile telecommunication device may be communicated to us, and we may obtain information about Your mobile carrier, Your mobile device, or Your physical location. By accessing the Villa Cart App or Website using a mobile telecommunication device, You represent that to the extent You import any of Your Villa Cart data to Your mobile telecommunication device that You have authority to share the transferred data with Your mobile carrier or other access provider. In the event You change or deactivate Your mobile account, You must promptly update Your Villa Cart account information to ensure that Your messages are not sent to the person that acquires Your old number and failure to do so is Your responsibility. You acknowledge that You are responsible for all charges and necessary permissions related to accessing the Villa Cart App through Your mobile access provider. Therefore, You should check with Your provider to find out if our Website and Villa Cart App are available and the terms for these services for Your specific mobile devices.

Villa Cart reserves the right to collect user data including name, contact information and other details to facilitate the Services or use of its Villa Cart App to avail Services.

Compilation of user accounts and user accounts bearing contact number and e-mail addresses are owned by Villa Cart.

In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail address, the account shall be indefinitely suspended. Villa Cart reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.

(3)  Termination Or Suspension:

You agree that Villa Cart may at any time terminate your access to the Villa Cart App or Website or restrict or suspend your access to all or any part of the Website or the App at any time, for any or no reason, with or without prior notice, and without liability.

  • Villa Cart shall be entitled at any time without giving any reason to terminate the booking of services done by You.

(4)  Preservation/Disclosure:

You acknowledge, consent and agree that Villa Cart may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:

  • Comply with legal process nationally or internationally;
  • Enforce these Terms of Use;
  • Respond to claims that any Content violates the rights of third parties;
  • Respond to your requests for customer service;

(5)  Security Components:

You understand that our Website and VILLA CART App and software embodied within the Website and VILLA CART App may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Villa Cart and/or content providers who provide content to Villa Cart. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded in our platforms.

(6)  Villa carts And Third Parties:

You may be able to access links to third party sites from the VILLA CART App or Website. Third parties could be advertisers, affiliate partners, strategic partners, or others. Villa Cart expressly disclaims all responsibilities for such third party links. We do not warrant the products or offerings of, any of these businesses or individuals, or the accuracy of the content of their websites. Villa Cart does not assume any responsibility or liability for the actions, product, and content of any such Third Party websites. Before you use any Third Party websites, you should review the applicable terms of use and policies for such Websites. If you decide to access any such linked Website, you do so at your own risk.

(7)  Usage Of Services:

If the service required by you necessitates the entry of service providers into your premises, You must ensure the active supervision of the service providers. Villa Cart will be unable to provide services in the absence of any supervisors appointed by You at the service address.

If you have any questions or complaints regarding the services rendered, you may revert to us within the time specified for the category of services availed. Depending on the category of service availed, Villa Cart will provide You with the appropriate recourse to address your concerns.

All invoices and payments due to Villa Cart must be cleared immediately upon completion of the task or on the submission of the invoice, whichever is earlier.

You are requested not to solicit the services of the service provider. Villa Cart will not be responsible for any acts, omissions, service quality of the service provider if You have engaged the services of such service provider without reference to Villa Cart.

(8)  Intellectual Property Rights:

The VILLA CART App and the Website are owned by Villa Cart. Villa Cart is the sole owner of the App, Website and all software created to provide You with the Services. Villa Cart provides You with a single limited license to download, use and access the App/Website on Your mobile telephone devices for the limited purpose of using the Services. The license is specifically personal, non-transferable, and non-exclusive. All content on the App or the Website, which is including, but not limited to, designs, text, graphics, images, video, information, logos, button icons, software, audio files and any other content (“Content”) are the exclusive and sole property of Villa Cart. You may not copy, reproduce or use such Content without due attribution of ownership to Villa Cart. All icons and logos are trademarks of and proprietary to Villa Cart. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

All Content is the exclusive copyright of Villa Cart or its licensors, except the Third Party Content and link to third party website. Systematic retrieval of Villa Cart Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Villa Cart is prohibited. In addition, use of the Content for any purpose not expressly permitted by Villa Cart in this Agreement is prohibited and may invite legal action.

(9)  Disclaimer Of Warranties And Liability:

All the material and products on our Website and VILLA CART App, (including but not limited to software) and services, included on or otherwise made available to you through our Website and VILLA CART App are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing, Villa Cart does not warrant that:

  • This Website or the VILLA CART App will be constantly available, or available at all; or
  • The information on the Website or the VILLA CART App is complete, true, accurate or non-misleading;
  • That the services will meet the customer’s requirements.


Villa Cart will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with its Website and VILLA CART App. Villa Cart does not warrant that this Website or the VILLA CART App; information, Content, materials, product or services included on or otherwise made available to you through its Website and VILLA CART App; the servers; or electronic communication sent from us are free of viruses or other harmful components.

Villa Cart shall not be liable for any conduct or behaviour or actions of service providers. However, Villa Cart encourages you to notify us of any complaints that you may have against the service provider who has provided You with services on behalf of Villa Cart.

You agree and acknowledge that the use of the Services offered by Villa Cart is at Your sole risk and that Villa Cart disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

In the event any spare parts/materials are required to complete a task, you will need to provide such spare parts/materials. You may request Villa Cart’s Service Providers to assist you with the same. Please note, in all such circumstances, Villa Cart is not responsible for nor does Villa Cart make any warranties as to the quality or fitness of the spare parts or materials. All issues and concerns with the quality of the spare parts / materials should be with the manufacture or seller.

Villa Cart will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL VILLA CART OR ITS AFFILIATES' AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES EXCEED THE PAYMENTS ACTUALLY RECEIVED AND RETAINED BY VILLA CART FROM YOU FOR THE PAID SERVICES LIABILITY FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.

(10)  Indemnity:

You agree to defend, indemnify and hold harmless Villa Cart, its subsidiaries, affiliates, subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees and costs) arising from:

  • Your use of and access to our Platforms;
  • Your violation of any term of this Agreement;
  • Your violation of any third party right, including without limitation any copyright, property, or privacy right.